Information Technology Support Specialist Job at Green Key Resources, Erie, PA

VnhLLzhaNmhzZVorK0F4VjlQVTFuNEkwdGc9PQ==
  • Green Key Resources
  • Erie, PA

Job Description

Onsite IT Support Technician

This is a 100% onsite, travel intensive role supporting a healthcare client with offices across Erie, PA, Pittsburgh, PA, Trumbull, OH, and Clearfield, PA. The technician will travel between multiple locations, so reliable transportation and a valid driver’s license are required.

Travel: Up to 100-mile radius; mileage reimbursed

Local candidates strongly preferred

You’ll be the first point of contact for client IT issues, delivering exceptional customer service while troubleshooting and resolving technical problems. For complex issues, you’ll leverage our escalation process and engineering resources.

Key Responsibilities:

  • Provide onsite technical support for desktops, mobile devices, servers, networking, and software
  • Resolve service tickets, troubleshoot emergencies, and perform scheduled maintenance
  • Install and configure Microsoft Windows Server OS, VMWare ESXi, Hyper-V environments
  • Handle virus/malware remediation, backup testing, and network/server room cable management
  • Maintain detailed documentation and ensure compliance with our IT standards
  • Communicate effectively with clients and represent us professionally

Requirements:

  • Associate’s degree in technology or equivalent experience
  • 1–2+ years in IT support or systems engineering (Microsoft environments)
  • Strong knowledge of Windows Server, Active Directory, VMWare, Citrix, VPN, VoIP
  • Excellent troubleshooting, communication, and client relationship skills

Plusses:

  • Preferred Certifications: Network+, Server+, Windows Server (70-410, 98-365)

Job Tags

Local area,

Similar Jobs

Oak Park and River Forest High School

Musical Costumer Job at Oak Park and River Forest High School

 ...design. # Ability to recruit, teach, mentor and work with student costume crew and actors. # Knowledge of design, sewing and textiles and abilty to share that knowledge with the students. # Understanding of a range of styles and cultural/historical elements.... 

ProCare Therapy

Pediatric Speech Language Pathologist in Terryville, CT Job at ProCare Therapy

 ...Job Description Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered. A full-time Speech-Language Pathologist... 

Gallin Associates

Real Estate Finance Associate Attorney Job at Gallin Associates

 ...Is a Great Opportunity Work on sophisticated lender-side real estate finance deals with experienced attorneys and top-tier clients...  ...real responsibility on transactions that will accelerate your development Supportive team environment with mentoring and real career... 

Coast Community College District

Art Model Pro: Figure Drawing Specialist Job at Coast Community College District

 ...A community college district in California is seeking an Art Model Expert to assist in art department classes by posing for various sessions. The role requires candidates to exhibit patience and agility, as many poses will be sustained over time. Most modeling will involve... 

Continental Engineering & Manufacturing, Inc (CEM)

CNC Machine, Building & Grounds Maintenance Technician Job at Continental Engineering & Manufacturing, Inc (CEM)

Job Description Job Description Continental Engineering and Manufacturing is a family-owned manufacturing company based in Chaska and Frazee, Minnesota. Since 1983, we've been at the forefront of precision machining, welding, assembly, which has complimented our original...