Job Description

Carter Support Services (CSS)
Reports To: President, HR & Training Project Leads
Type: Internship (Part-Time / Full-Time | Project-Based)
Compensation: Stipend / Academic Credit (Flexible)

About Carter Support Services

Carter Support Services (CSS) is a dynamic HR Consulting and Workforce Solutions firm specializing in talent acquisition, leadership development, training, and organizational improvement. Our work directly impacts workforce productivity, engagement, safety, and retention across multiple industries.

We are expanding our Training & Development and HR Operations initiatives and seeking a motivated, detail-oriented HR Intern to support upcoming projects in 2026.

Position Summary

The HR Intern will support day-to-day human resources tasks and assist in the execution of training and development initiatives including leadership training rollouts, staff training programs, LMS administration, and documentation support. This role is ideal for someone interested in HR, organizational development, training design, or people operations.

Key Responsibilities

HR Operations Support

• Assist with HR documentation, employee files, and compliance tracking

• Help prepare onboarding packets, training materials, and communication updates

• Support data entry, reports, and HR metrics tracking

• Assist with employee surveys, engagement initiatives, and analytics

Training & Development Support

• Support the rollout of Leadership Training and Staff Training programs

• Assist with scheduling, attendance tracking, and training logistics

• Help manage LMS (Learning Management System) tasks: uploading content, assigning modules, tracking completion

• Proofread and format PowerPoints, training guides, and SOPs

• Assist in maintaining training dashboards and KPI tracking

• Participate in curriculum development discussions and content enhancement

Project Coordination

• Organize documents, presentations, and timelines for training and HR projects

• Assist with cross-department communication for training readiness

• Track progress on training initiatives and follow up with managers as needed

• Help prepare reports for project updates, audits, or leadership meetings

Communication

• Draft internal communication templates, reminders, and staff announcements

• Assist in developing visually appealing HR and training materials

• Help maintain professionalism and consistent branding across documents

Qualifications

Required

• Currently pursuing or recently completed a degree in HR, Business, Psychology, Organizational Development, Communications, or a related field

• Strong organizational and time-management skills

• Excellent communication and writing ability

• Proficiency in Microsoft Office / Google Workspace

• Ability to handle confidential information sensitively

Preferred

• Interest in training & development, leadership development, or HR consulting

• Experience with LMS systems (optional)

• Experience building PowerPoints, SOPs, or training content

• Basic data analysis or HR reporting experience is a plus

What You Will Gain

• Hands-on HR experience working directly with leadership and clients

• Experience supporting real-world leadership and staff training initiatives

• Exposure to HR consulting, talent development, and organizational strategy

• Development of project management, communication, and analytical skills

• Opportunity to contribute to projects impacting productivity, retention, and culture development

• One-on-one mentoring from HR executives and workforce development professionals

• Strong résumé-building experience with measurable outcomes

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