Job Description

Job Description

Job Description

We are looking for a skilled and motivated Bank Manager to lead a dynamic branch team in our West Palm Beach market. This role requires a strong focus on team development, community engagement, and operational excellence to drive growth and maintain high standards of service. The ideal candidate will possess a proven track record in banking operations and demonstrate leadership qualities that foster collaboration and efficiency.

Responsibilities:

• Build and maintain a cohesive and well-trained team that meets branch demands while fostering a culture of respect and relationship-building.

• Guide and mentor team members to identify cross-selling opportunities and enhance customer service.

• Ensure adherence to policies and procedures by completing administrative tasks, reports, and compliance requirements accurately and on time.

• Spend equal time within the branch and in the community to establish and nurture business relationships, representing the Credit Union professionally.

• Manage recruitment, onboarding, and training processes to ensure team members perform to expectations and schedules are maintained.

• Conduct performance evaluations and disciplinary actions within established guidelines, including documentation for terminations.

• Collaborate on the development of the annual branch budget and action plans to achieve growth and financial stability.

• Monitor branch performance metrics, address unsatisfactory results, and implement strategies for improvement.

• Partner with other departments to build and maintain business relationships that generate new opportunities and support community engagement.

• Oversee branch operations, ensuring compliance with policies, regulations, and safety protocols while maintaining the facility and grounds.

• Minimum of 3 years of experience in banking operations or related field.
• Bachelor's degree in Finance, Business Administration or related
• Strong knowledge of banking products, transactions, and consumer banking services.
• Proven ability to develop community relationships and engage in networking activities.
• Demonstrated success in sales and achieving branch growth targets.
• Excellent leadership and team-building skills with a focus on employee development.
• Familiarity with managing budgets and creating strategic action plans.
• Ability to ensure compliance with financial regulations and organizational policies.
• Effective communication skills to interact with team members, business partners, and the local community.

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